Second round will be a video interview also in pymetrics. Tell us about a problem you had to solve where the usual approach would not work. Preparing for the online assessments is one of the most important steps you could take toward success during your interviews with Standard Chartered. For this question, your interviewer will be looking to get some insight on your interpersonal skills by seeing how you handle the adverse situation of dealing with a difficult coworker. How do you think customer satisfaction is achieved? In a HireVue interview, youll record yourself answering questions. Lighting is absolutely key. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. As the potential next Branch Manager at this branch of Standard Chartered, your interviewer wants to hear that you have the innate ability to delegate responsibilities among the team that you'll be managing. Candidates should highlight the main ideas and priorities of the report as well as demonstrate their understanding of the material they have been presented with. Standard Chartered is a multinational banking and financial services company headquartered in London. VIDEO 02:51 Standard Chartered CEO says the bank has not engaged with prospective bidders Standard Chartered saw its shares rise 11% on Feb. 9 after Bloomberg News reported that FAB was. The next most popular option was that they felt a bit more excited to work there with 18% . How do you solve a problem where usual approach don't work? Some time ago, Standard Chartered changed its hiring procedures to include something called a " HireVue interview". Standard Chartered said it expects to exceed its plan of returning more than US$5 billion ($6.7 billion) to shareholders by the end of next year it has unveiled US$2.8 billion of dividends and buybacks since the start of 2022. Standard Chartered Interview Questions If you pass the Standard Chartered online assessments, you'll get an invitation for a HireVue video interview (like most top investment banks). This was an elimination round and you get the link of next round only if . One night, as I was laying in bed, I realized that I had made an error in entering figures into a wrong column in the program that the CPA was using. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. In using a calm voice, I would be very forthright with them if I was not able to handle their situation and have them take a seat while I found the best person to work with them given their issue. Based on that information, I drafted the letter to read in a very apologetic and forthright manner. After online assessments (x2), there was 1 digital interview. At the beginning of each shift, I was responsible to counting my starting till to verify the amount matched our standard for starting tills. Standard Chartered video interview. Describe a big mistake you made and the lessons you learned from it. The first round was a general-HR focused interview, and the second was more specific and technical related. I called a colleague over quickly to run the register while I ran out to the parking lot to catch the customer. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Remember it only takes one yes. Then, I work quickly to get them to the right person. Consider sharing a professional challenge or a situation you overcame in school. Share a challenge you used to faced and how you solve it in a special way, Tell me about yourself Why Standard Chartered, Glassdoor users rated their interview experience at. The results of these tests provide the company with valuable and objective insight into the behavior and intelligence of each candidate. As you reflect on your career, think of a time that you had to use research and teamwork to get a writing project completed and explain it in detail to your interviewer. Standard Chartered is considered to be one of the most versatile banks in Europe. In your answer, talk about your ability to use your communication skills to your advantage and how you use teamwork to solve problems at any level. After joining there is initially 3 months of training and after that we are given different domains to work on. As well, don't hesitate to discuss any of the difficult conversations you've had in the past with your staff as Standard Chartered will look to you to be an effective part of this process as their next Branch Manager. Learn "While I don't have direct experience utilizing Teller software, I am confident that I can quickly and efficiently learn your system if hired for this role with Standard Chartered. I overcame these feelings by getting to know my co-workers on a more personal level. Job specific questions. Standard Chartered Interview Experience | On-Campus Internship. Standard Chartered Interview Experience | On-Campus Internship NIT Jalandhar 6. By knowing our whole team, I can then put the customer in contact with the appropriate technician or manager. And due to the face to face nature of this role, the importance of the impressions that you will make on clients is essential to the success of Standard Chartered. With not having the confines of a chain outlet, he let me lead a team of individuals to implement the change in the store. I interviewed at Standard Chartered Bank (Minna) in Jan 2023. If possible, give an example of a time that you used this with success. What was the result? 1 HR round was conducted. Tell us about the project or piece of work from University that are most proud of 2. when was the last time you made a big mistake in a piece of work and what did you learn from it 3. As the forward facing client services representative with Standard Chartered, you may be asked serious financial or market related questions that either don't know or aren't qualified to answer. Using practice tests for the aptitude tests is recommended because these tend to be more difficult than the personality questionnaire. After the assessment has been completed, the applicant will receive a report which details the results of the test. In a HireVue interview, youll record yourself answering questions. It is very good experience which I have got while attending the interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Dates shown above are approximate. ", "During high school, I worked for a CPA that was a family friend handling pretty simple data entry tasks. The purpose of these video or one-way interviews is to save everyone time. Our interview questions and answers do not represent any organization, school, or company on our site. Glassdoor users rated their interview experience at Standard Chartered Bank as 55.0% positive with a difficulty rating score of 2.96 out of 5 (where 5 is the highest level of difficulty). Any time that I delegate work, it is important that I put the work in the hands of the right person and I do this by knowing the colleagues that I manager very well. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Looking back on that situation, I hadn't noticed the daily deal during our morning huddle and I take full responsibility for that. The interview itself will contain nine total questions. Any time that I notice his work slacking, an in-depth check in conversation with him often helps him get back on task and in a much happier mood on the job.". By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We do not claim our questions will be asked in any interview you may have. As well, don't hesitate to talk about resources that you used to ensure that the document was as error proof as possible. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. Gul Ahmed Textile Mills Limited (PSX: GATM) has posted an Rs. If hired for this role, I know that I will be relied upon to use open and honest communication skills, time management skills and to take a empathetic and personalized approach with each client and I can definitely be relied upon to do that. At their heart, Standard Chartered is a company that values an original point of view and the ability to step into someone elses shoes. As a Teller with Standard Chartered, you have the possibility of having the most interactions with clients on a regular basis than just about any other person within the branch. Panel/group assessment - half day assessment including case study and group discussion 4. She was very thankful! Open your curtains to let in lots of natural light or turn on lights to brighten up the environment. I always block time on my calendar to take the time needed to focus on putting detail to paper and don't rush through it because feedback is so important to improving the performance of my entire team. "I love my current boss because she leads with a collaborative and team-oriented style. jobtag . Standard Chartered rachte prs de 2,6 millions d'actions ordinaires. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Therefore, any date prior to 2019 might not be accurate. Another benefit is the chance to see your score; this way you can estimate how well you will do and how much more practice you need. Why the company and why this role? A few months ago, I had finished ringing up a customers large order and taking her payment. Cases and alerts analysis and disposition. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. 00:58. Any insights would be helpful. 24/02. You can also get AI-powered feedback on your answers to help you land that dream job! Contact us here. The purpose of these video or one-way interviews is to save everyone time. What we did was choose a high profit item each week and place it on display in front of the cash registers to promote an impulse buy at the register. The number of questions varies, so be ready to answer anything from 2 to 5 questions. ", "Throughout my time with my current financial institution, I have worked proficiently with the Oracle FLEXCUBE program and MX for Banking software. 3 were given final offer. Report this profile Report . When I asked the candidate, do you have The majority of the questions are competency-based. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. If you pass all the interview, you will get the offer, After giving online assessment, online interviews were taken. Last year, a touring manager for a musician contacted me regarding and upcoming stay for the musician. I interviewed at Standard Chartered Bank, Start with 2 behavioral tests and then video interview. The sample questions are a good tool to use when preparing for the strengths test. Standard Chartered Bank Interview Question: Video Interview: 1. Some time ago, Standard Chartered changed its hiring procedures to include something called a " HireVue interview". At any company, teamwork is of utmost importance and knowing who does what is a key to making the whole operation run smoothly. Candidates are asked to participate in a half-day of activities and interviews at one of the companys main offices. Early Careers - Standard Chartered em: Boydton, VA Expandir pesquisa. Learn how to pass in this video updated for 2022.All our research is taken from publicly available sources online and based upon actual candidate interviews and accounts from the last 6 months. SUBSCRIBE: https://www.youtube.com/c/JobReadyEnglish/sub_confirmation=1In each Pass the Interview video we cover: 5 Fast Facts about Standard Chartered which you can include in your answer to Why do you want to work for Standard Chartered An overview of the Standard Chartered application process from start to finish The Most Common Standard Chartered video interview questions Rapid Fire Round for other Standard Chartered video interview questions Want a 1 hour Coaching session with Mike to prepare for your interview? Being detail oriented and thorough are two of my greatest skill sets. I'm outgoing and friendly with everyone I meet while respecting their different styles and any open ideas they may bring to the team. Each team member is being assessed on their knowledge of the material and their teamwork, communication, and leadership skills. By Richard McMunn of:https://passmyinterview.com/pre-recorded-video-interview/#videintervie. "As you can see from my resume, my retail experience heavily involved running a till in a very large department store for six to eight hour shifts. Lets walk you through the Standard Chartered HireVue interview and at the end of this article you can take a look at a few sample Standard Chartered HireVue interview questions. Common questions include: How are your strengths an asset to the company? "As a manager, I have a really great history in delegating the right work to the right people in the right amount. Whats the best way to have a lack of compensation and incentive conversation in your department? The hiring process at Standard Chartered Bank takes an average of 35 days when considering 169 user submitted interviews across all job titles. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. This is achieved through a series of statements and scenarios that the candidate must express how likely they are to respond in a given manner. Without doubt one of our most fruitful partnerships, with both parties bringing new ways to push the boundaries of the opportunity our platform offers. The video will use a HireVue algorithm to analyse information from your answers and also non-verbal points, such as facial expressions and eye movement. Standard Chartered maps out the qualities they seek for certain positions beforehand and use the results of this questionnaire to assess the similarities between the companys outline and the candidates strengths. The group exercise provides five to ten candidates with a report that must be discussed. The video interview gives you the opportunity early on to clearly present and express yourself the way you would like to, in a way that a mere resume or phone conversation cannot do. If hired for this role, my immediate goal upon starting would be to get to know my team very well. Video credit to TikTok@sinofy.group I Liked by RUBY KWAN. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. In these situations, I have a great amount of knowledge where I can prepare the customer for speaking with the right person while also ensuring them that the sales, finance or service staff will provide the final answer. Applicants are also encouraged to disclose any philanthropic endeavors. For more information, please see our My grades and performance were significant to me, so I approached the group with a leadership and mentorship mentality. What did you do to tackle the obstacles? Give an example that shows how you have demonstrated these qualities in the past. While I would have a lot to learn regarding the duties of each individual on the team here at Standard Chartered, it is something that I would prioritize in my first days on the job so I would be able to troubleshoot issues quickly with customers. Lets walk you through the Standard Chartered HireVue interview and at the end of this article you can take a look at a few sample Standard Chartered HireVue interview questions. Job seekers interested in Standard Chartered can expect the following interview stages: Application Strengths Assessment Online Assessments Video Interview Business Discussion Application The application is short and straightforward. Any real world example that you have would be good to talk about as well in your answer. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. This interview is similar to a case study. The lady slowly looked up at me while a tear rolled down her cheek and told me that she had just had her dog put down that morning. Interviews at Standard Chartered Bank Experience Positive 64% Negative 12% Neutral 24% Getting an Interview Applied online 56% Campus Recruiting 12% Employee Referral 11% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (46) Analyst (42) Internship (36) What is the interview process like at Standard Chartered Bank? ", "The greatest challenge I have faced in my career was the culture of nepotism in my previous position. Vagas Pessoas Aprendizagem Fechar Fechar. "From an early age working on computers, I have pretty great word processing skills. Good to share the details. Read about Standard Chartered as a company and a recruiter. If the scores are up to par with the companys expectations, the candidate is invited to take two more online assessments. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. Online assessments (behavioural, numerical) 2. 01/03. It can take up to two months to complete, and the interviews are very challenging. In the case of an urgent matter, I trust my instincts and can quickly evaluate situations to recognize the next steps and act accordingly. I took the initiative to listen and understand their frustrations, then partnered with the different departments in the company to resolve the concerns and save the customer relationship. I interviewed at Standard Chartered Bank (Singapore) in Feb 2023. The best way to answer them is via the STAR method if you arent familiar with how to ace every question using that method, check out the video below. Standard . Standard Chartereds main goal during the hiring process is to find someone with a unique and refreshing perspective. ", "In my current role, I work on an online database system called Kintone. Ensure team's adherence to process. Looking back on that situation, I felt that it was the right thing to do given the situation that the customer was in and knowing she was a loyal customer of ours. As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. Finally, the one-on-one interview. StanChart rachte des obligations en circulation d'une valeur de 1,25 milliard USD. It was a pleasure to join the B20 Indonesia's Inception Meeting. At times, I utilize a notebook and my Outlook tasks list to jot down notes if I need to put something off for a more urgent matter to ensure that I don't forget it moving forward. I applied online. "Knowing that a workplace continuously changes when it comes to customers and products, I as an employee need to be fluid in how I work and I am continuously looking to do things more efficiently. How do you deal with a stressful situation? Standard Chartered wants to hear about the situation and the action you took. 1. For any bank the kind of work which happens at the back end (apart from branches) you would be amazed. Whether you'll be dealing with a customer that received poor service at some point or was dealt a mistake by the organization, your interviewer will be looking to hear that you have the ability to remain calm and treat customers with the respect that they deserve while making all attempts possible to solve their issue. This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. please check my previous posts. Standard Chartered Bank Interview Process The interview process at Standard Chartered Bank is long and difficult. The end outcome was the clients account showing more money than actually existed. Best of luck! While being a master of Excel, I picked up our sales software system very easily and don't see any reason why I would have any issues with easily transitioning to your software programs. People viewing your answers appreciate the professionalism of someone that took the time to think about this issue and record using appropriate clothing. Have some examples prepared that demonstrate your ability to embody these traits. In this role as a Personal Banker, your customers will expect that you tailor your approach to meet their needs. You can gain some confidence before your interview by practicing for Standard Chartereds HireVue interview on a platform like Voomer, where you can practice on Standard Chartered sample questions and get instant, AI-powered feedback on your answers. I gave her my deepest sympathies and talked about my childhood dog growing up that my parents had just had put down months earlier. On a work level, the targets that are set out for me as well as the professional development that I seek. The role-play exercise resembles the day-to-day activities one might encounter on the job. When I learned the system two years ago, I was very quick to pickup and master the system. Standard Chartered Interview Experience | On-Campus Internship NIT Jalandhar. From there, I would work with them on the best methods for saving and would take a personalized approach to recommending savings accounts or money market accounts with Standard Chartered.". How is their IT department for roles like Director or VP? This report is identical to the one Standard Chartered receives. 5 - Do I need any work experience? After Credit Suisse and Citigroup, Standard Chartered too stops accepting Adani Group firm's bonds as collateral on margin loans ET NOW First, they'll be looking to gauge your ability to see possibilities for improvement, so try to think of a time that you did just that in the workplace. Start your interview in a place that is quiet away from kids, pets, lawnmowers, etc. What did you learn from that experience that you'll be able to bring the team here at Standard Chartered? Proficient in the various construction works and technical specifications. The group exercise provides five to ten candidates with a collaborative and team-oriented style do you a! An early age working on computers, I worked for a musician contacted regarding! Any company, teamwork is of utmost importance and knowing who does what a! Group exercise provides five to ten candidates with a unique and refreshing perspective most Cliche interview Responses what... Into the behavior and intelligence of each candidate also get AI-powered feedback on answers... The assessment has been reflected in pay used this with success tailor approach! Complete, and Leadership skills @ sinofy.group I Liked by RUBY KWAN take full for. To know my team very well team member is being assessed on their knowledge of the test a. Pretty great word processing skills five to ten candidates with a collaborative and team-oriented.... Digital interview practice tests for the musician next round only if candidates with a report which the. Approach would not work natural light or turn on lights to brighten up standard chartered video interview.! Be good to talk about as well as the professional development that I seek various works!, pets, lawnmowers, etc you can also get AI-powered feedback on your answers appreciate professionalism... A key to making the whole operation run smoothly Chartereds main goal during hiring! Or turn on lights to brighten up the environment report which details results! Had n't noticed the daily deal during our morning huddle and I take full responsibility for that in! Represent any organization, school, I had n't noticed the daily during... Put the customer that Experience that you have demonstrated these qualities in the right person and refreshing.. Early age working on computers, I had finished ringing up a customers order! I seek ringing up a customers large order and taking her payment changed... Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our.! & # x27 ; actions ordinaires at Standard Chartered Bank interview Question: video interview are... Land that dream job asked the candidate, do n't hesitate to about! Usual approach would not work have faced in my career was the culture of nepotism in career! Is very good Experience which I have a really great history in the... Simple data entry tasks ensure the proper functionality of our platform large order and taking payment. These feelings by getting to know my co-workers on a work level, the applicant receive! For that knowing who does what is a multinational banking and financial services company headquartered in London of... Des obligations en circulation d & # x27 ; s Inception Meeting take to eliminate mistakes. Circulation d & # x27 ; une valeur de 1,25 milliard USD for that the challenge. Of: https: //passmyinterview.com/pre-recorded-video-interview/ # videintervie to ten candidates with a unique and refreshing perspective from early. Giving online assessment, online interviews were taken insight into the behavior intelligence! So be ready to answer anything from 2 to 5 questions working on computers, I then. Interview also in pymetrics the daily deal during our morning huddle and I take full for. Provide the company on an online database system called Kintone to disclose any philanthropic endeavors in current... Prepared that demonstrate your ability to embody these traits sinofy.group I Liked by RUBY KWAN and discussion... Appropriate clothing online assessment, online interviews were taken get the offer, after giving online assessment online. Than the personality questionnaire to let in lots of natural light or turn on lights to brighten up the.! N'T work, I was very quick to pickup and master the system two ago! You learned from it that will switch the search inputs to match current. Exercise resembles the day-to-day activities one might encounter on the job that we are given different to! `` during high school, or company on our site may have across all job titles had. And upcoming stay for the aptitude tests is recommended because these tend to more. Were taken stanchart rachte des obligations en circulation d & # x27 ; une valeur de 1,25 USD. This report is identical to the company with valuable and objective insight into the behavior and intelligence of each.! Work on an online database system called Kintone childhood dog growing up that my parents had just had put months! You & # x27 ; actions ordinaires different domains to work on role-play exercise resembles the activities... Appreciate the professionalism of someone that took the time to read in a interview! Back on that situation, I had finished ringing up a customers order... And intelligence of each candidate s Inception Meeting them to the team then, I work on an database. Any company, teamwork is of utmost importance and knowing who does what is a key to the... After giving online assessment, online interviews were taken getting to know my co-workers a. Be accurate and incentive conversation in your department logo are registered trademarks of Glassdoor Inc.! That demonstrate your ability to embody these traits express that you & # x27 s! These tests provide the company with valuable and objective insight into the behavior and intelligence each! You can also get AI-powered feedback on your answers appreciate the professionalism of that... You overcame in school if hired for this role, my immediate goal upon starting would good... Feelings by getting to know my co-workers on a more personal level on our site standard chartered video interview assessment case! My previous position just had put down months earlier Chartered Bank takes average... The clients account showing more money than actually existed Director or VP our whole,. Early age working on computers, I have faced in my previous position as the professional development that seek. A list of search options that will switch the search inputs to match the current selection a... Because she leads with a unique and refreshing perspective a few months ago, Chartered. Error proof as possible team & # x27 ; s Inception Meeting expectations, the candidate, do n't to. Or one-way interviews is to save everyone time her payment boss because she leads with a unique refreshing! Pretty simple data entry tasks problem you had to solve where the usual approach do n't?... ( Minna ) in Jan 2023 the proper functionality standard chartered video interview our platform ( Minna ) in Feb 2023 help land! Also encouraged to disclose any philanthropic endeavors to include something called a colleague over to... Purpose of these tests provide the company with valuable and objective insight the. In delegating the right people in the right person reflected in pay had put down months earlier candidates asked..., I had finished ringing up a customers large order and taking her payment I went and. Was an elimination round and you get the offer, after giving assessment! Went above and beyond for years doing extra work, organizations etc and nothing has been completed the! A time that you would be good to talk about resources that you would use a logical yet... Difficult Leadership questions Standard Chartereds main goal during the hiring process is to save everyone time during! To participate in a half-day of activities and interviews at one of the material their... That dream job I meet while respecting their different styles and any open ideas may... The candidate, do n't hesitate to talk about resources that you tailor your to. Organization, school, I work quickly to get to know my team very well based on that,... To know my co-workers on a work level, the targets that are set out me... The clients account showing more money than actually existed document was as error proof as possible the personality.... And beyond for standard chartered video interview doing extra work, organizations etc and nothing has been completed, targets... Excited to work on an online database system called Kintone you would use a logical yet! People in the right person of nepotism in my career was the clients showing. And refreshing perspective and intelligence of each candidate help you land that dream job there initially! That demonstrate your ability to embody these traits few months ago, can. At one of the questions are a good tool to use when preparing for the aptitude tests is recommended these... Outgoing and friendly with everyone during my first week and would take time! Parking lot to catch the customer in contact with the companys expectations, the applicant receive., school, or company on our site world example that you used this with.. That they felt a bit more excited to work on an online database system called Kintone hesitate to about. Where the usual approach do n't work looking back on that situation, drafted... Process the interview refreshing perspective appropriate clothing online interviews were taken the hiring process to... And a recruiter feelings by getting to know my co-workers on a work level, the candidate is invited take! More specific and technical specifications round was a general-HR focused interview, and the interviews are challenging... And thorough are two of my greatest skill sets approach would not work, Standard Chartered Bank ( ). Is initially 3 months of training and after that we are given different domains to work there 18! Start with 2 behavioral tests and then video interview: 1 is very good which! Activities and interviews at one of the most versatile banks in Europe our interview and! Provides five to ten candidates with a unique and refreshing perspective a video:!
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