The gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates.Thank you for making us your choice hotel when visiting Riviera Maya and for your heartwarming review and your nice recommendation; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable experience. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We do have different types of memberships, because we want to offer you a program that fits better your needs, there is some members that like to travel few weeks per year, or another ones that travel just one week, theres some of you that you always travel with your kids and other that travel without kids, but, I can tell you that pretty much ALL the members has the same benefits (presidential members has a little bit more) when you are staying in any of our resorts. Disclosure: Im a travel club skeptic. Actually we have a strict control on this children, which are identified through a different bracelet always. As much as I enjoyed the resort, I will NEVER go back to any Palladium resorts after this terrifying experience.More, Dear Maryo HS,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. The package prices range from $508 per person to $14,125 per person. You can enjoy our All Inclusive plans in the resorts located by the sea in dream destinations such as Riviera Maya, Jamaica, Costa Mujeres. We deeply regret reading that our Travel Club service did not live up to your expectations, however we thank you for your comments in order to improve our service and make the appropriate adjustments on all the points you mentioned, we will transmit your comments to the Travel Club organization and for sure we will be able to get over your expectations in the next time if you consider to give us another opportunity. I accept the terms and conditions and the Privacy Policy, and I consent to receiving commercial information. Join our Members Reunion Grill at La Terraza Stake House in Grand Palladium Punta Cana Resort & Spa every Tuesday. Please see our partners for more details. . Palladium has reached out saying we cannot cancel and the dispute cannot stand. Despite the fact that sometimes the average waiting time for the thematic restaurants a la carte is more than we desire, it is the better way to offer this extra service for free to all our guests. They should really say, "we will not take reservations from YOU". Most Luxurious Mexico: Grand Palladium Costa Mujeres, All Inclusive Resort & Spa - See 8,274 traveller reviews, 7,589 photos, and cheap deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. We signed a contract and paid $1,540 for our membership . At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. Is a refund possible? The travel club is a little vague about the benefits and the costs. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. in: Unofficial Palladium Main Forum, Viewing 31 topics - 1 through 25 (of 45 total), We have moved this forum due to inactivity. Members of the Palladium Travel Club may enjoy a wide variety of exclusive benefits: The programs are design to give you all the flexibility when you travel to our resorts, so, for that reason you will pay the preferential all-inclusive rate depending the type of room and hotel that you prefer to stay at. They forgot about my son in the waterpark. Viewing 31 topics - 1 through 25 (of 45 total) This page is for basic information only. Now can you can enjoy an exclusive massage exclusive for members, at theZentropa Palladium Spa & Wellnesscabin, located at the Colonial pool area in Riviera Maya. The forum Palladium Travel Club is closed to new topics and replies. Book. Unlike Black Friday, its origins are much more recent, and maybe a bit more logical. Reservations Black Friday started as a shopping event in the United States when stores profit margins went from red to black. Grand Palladium Punta Cana Resort & Spa: Excellent hotel - See 14,407 traveler reviews, 10,315 candid photos, and great deals for Grand Palladium Punta Cana Resort & Spa at Tripadvisor. The Grand Palladium Costa Mujeres Resort & Spa, built ensuring the minimum environmental impact and . The Junior Club is situated in the Village at the Grand Palladium Costa Mujeres Resort & Spa. Q: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. But lets give Palladium the benefit of the doubt. Grand Palladium Jamaica Resort & Spa. There you were, minding your own business on an all-inclusive vacation, and out of the blue someone invites you to a brief sales presentation. !, the best way to travel between our Palladium Hotels and Resorts, The Royal Suites and more. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? The ocean was often warmer than the pool! In recent years, vacation and travel clubs started popping up as the way to R&R. Resorts, airlines and other companies in the travel industry advertise these members-only clubs as great alternatives to timeshares and play up their discounted travel options.. in: Unofficial Palladium Main Forum, Started by: Blueskies We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. Lucea. Your case is yet another reminder to pay close attention to the details in your sales presentation and review the contract carefully before you sign. Exclusive areas for members use only. Dear Travel Troubleshooter: My husband and I recently stayed at the Grand Palladium Bavaro Suites in Punta Cana, Dominican Republic. With each of our campaigns such as Paradise Travel, Travel Sale or Black Sale we guarantee to offer you preferential prices so you can visit your home away from home. Ranked #2 of 3 hotels in Jamaica and rated 4 of 5 at Tripadvisor. Harriette Cole: I don't want the neighbor's kids at my house, Dear Abby: My wife said she doesn't like it, but it's part of my life, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, Ask Amy: I'm your cabin housekeeper, and you apparently have no idea what I do. The Palladium Hotel Group gives you all you need to find the very best prices at this crazy time of year. You can unsubscribe at any time. Grand Palladium Colonial Resort & Spa: Not as good as last time - Read 9,449 reviews, view 9,756 photos, and find great deals for Grand Palladium Colonial Resort & Spa at Tripadvisor Wherever it first appeared, the truth is, today, Black Friday has become a worldwide phenomenon where consumers can cash in on the very best deals around to buy up all their Christmas gifts. Catalonia Grand Costa Mujeres: A ton of activities & best staff! On the tours listedthe TC covers $25 on adults and $18 on children. There are better all-inclusives than this one for similar prices. Fifty percent is due at signing and the balance can be paid off monthly at zero percent interest. Instead, you disputed the charges on your credit card, which is typically a last resort. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. We give you everything you need for you and your companions to have a perfect vacation. While we were there, we were invited to attend a sales presentation for the Palladium Travel Club. You may be asked for a copy of the front of the credit card and Identification when using this form. On top of that, the "3-year membership" was only for 2 years. I list the names, numbers and email addresses for the Palladium Travel Club executives on my nonprofit consumer advocacy site. 537 Rooms: . I contacted Palladium on your behalf. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! It's a club especially designed for teens aged between 13 and 19, with a pool table, flat-screen TVs, an awesome X-Box One area with consoles and video games, beanbags to lounge around on and even a band room with instruments so they can put together a . And up to a 20% discount on your booking via the website or by phone. I'm sure some people really enjoyed it. Is a refund possible? You also had to agree to not publish or release any negative statements that could cause damage to Palladium's reputation. They may make short-term gains, but they will alienate many customers over the long term. All Access Digital offer for just 99 cents! The main difference between the memberships are: * Access (type of rooms where you can book or stay at as a member, and Resorts as well, like access to Royal or Not), *Membership expiration (2, 5, 10, 30 or 50 years), The combination of all this factors determine the type or kind of membership. I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. You'll receive 2,500 points when you register. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Please log in again, Your password has been modified successfully, Unique benefits with Palladium Rewards >. Christopher Elliott's latest book is "How To Be The World's Smartest Traveler . I would like to point out more about this system. Two days after we purchased the club membership, we decided to cancel and notified Palladium of our decision. On Black Friday and Cyber Monday, the Groups hotels and resorts become even better destinations with a range of fantastic offers that will be available very soon indeed. Palladium Hotel Group has 8 very clearly defined options to satisfy every single travel need you might have. Seafront hotel with spectacular views of the Caribbean Sea featuring modern design and 5 star facilities, this first-class Resort blends harmoniously with its natural surroundings to create a unique framework. Obviously, the greatest benefit that most members would recognize would . Travel Club Room Service Menu for Punta Cana, Travel Club Room Service Menu for Riviera Maya, HomeTours for for Palladium Travel Club Members. Very Good: Grand Palladium Costa Mujeres, All Inclusive Resort & Spa - See 8,275 traveller reviews, 7,589 photos, and cheap deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. Start creating PTC moments at your favorite home away from home. Your cancellation is being processed. PROUD TO BE A #topemployer2023 For the third year in a row and for the first time in all the geography we operate! Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review. You are still able view all posts and use it as always, at this time. Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit At this time are better all-inclusives than this one for similar prices 4 of at. Has 8 very clearly defined options to satisfy every single travel need you might.! 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