Learn More. Please fill out the form below. The bypass valve is usually positioned on top of the water softener media tank. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tanks bottom area. Check/replace faulty circuit switch. Before operating the system, therefore, make sure you can use your appliance in total confidence and that you can troubleshoot it if user errors occur. Low capacity. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. If it is there, break it. The system is too small: Improper sizing can cause low water pressure. Use the tools below to help find the right product PRODUCTS Water Heaters Break up the mush and remove it from the container. To reset the unit, remove the transformer from the power outlet, then let . I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. Check the brine tank and plumbing for clogs and remove them. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. To exclude this possibility, sterilize your system with chlorine or hydrogen peroxide. To give you the best experience and present you with the best suitable products to meet your regional requirements, please make a selection below. Please check later - it'll be ready for purchase again soon. Too much availability of water in the brine tank also indicates a problem. All Rights Reserved. Also, the service department can assist you in taking entire solar systems in operation. We never tested for water hardness before and tested today. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Unclog the brine tank, injector, or drain line flow. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. However, the issue can be caused by multiple factors. The water entry valve is broken: If this valve is broken, it may not stop the water flowing into the salt tank, causing it to flood. Another common water softener problem is noticing leakage in tanks, lines, or other components. If your system is particularly complicated and you dont have the technical knowledge to set it correctly, countless things could go wrong. T: 0212 444 1646 Check those valves if your softener doesnt have a bypass valve. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. My drain line seems to have a slow trickle all the time, is this normal???? If the system dies, the most probable cause is a motor failure. Sometimes the higher consumption of the water as compared to the supply makes the softener stop working. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. Smith reserves the right to make product changes or improvements at any time without notice. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). Of salt to regenerate. First, the control valve is set incorrectly. document.write(intYear);
From there, I can go through all the other settings by repeatedly hitting the ENTER button. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is time to go for the troubleshooting. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Clean and disinfect plumbing and water softener system with a. Check your brine tank to ensure that it contains enough salt. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. This tells the softner how hard to work essentially. Save my name, email, and website in this browser for the next time I comment. Once in a blue moon, the motor of the water softener fails. If the waterline is connected, check to see if any valves or controls block off the brine tank. Defective timer. Check and clean the air valve. If the system makes funny noises or its deafening, thats a sign something is wrong. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. When hes not working, Andrew enjoys spending time with his daughter. Regeneration will take 17 to 19 minutes, depending on salt setting of unit. Here are some of the most common issues that may occur. A.O Smith Triasoft Premium Water Treatment System A.O.Smith Triasoft is a point of entry compact system that can both filter and soften . Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. A.O. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. If the concentration is below 60 mg/l, then the water is soft. Thats it. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. Therefore, having water hardness test kits available is always useful. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. 2023, A.O. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. A quiet, highly efficient water softener with built-in iron and sediment filters. Ill consider getting water softening for my home. The drain wont stop flowing. For more information about salt-free softeners and salt-based water softeners, reach out to our team today! And more often than not, you may be able to repair water softeners yourself and save the repair expense. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. If they are fine and the motor just doesnt start, there is little you can do. Turn the bypass valve back to the Service position. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. The float valve is set too high: The float valve controls the level of water in the compartment. An undeniable benefit of AO Smith water softeners is their cost. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. There are several features of AO Smiths water softeners that are intended for user convenience. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. If it is, then readjust its position to allow the unit to drain properly. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. Filter. Find the right water heater for your needs. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. Download the general sales terms and conditions. Why showering with a filter will remove 99% of containments that give skin irritation and leave you feeling cleaner/softer. If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. I do not have any formal training in the field that I make videos on. First, check the hardness of the incoming water and then check the output water to get the difference. As an Amazon Associate I earn from qualifying purchases. Low water pressure is daunting for most homeowners. Rub resin beads between fingers. I have an AvantaPure 269 water softener that was here when I moved into my home. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. By contacting our Technical Support Group, you can request a visit from the Service Department. You may face a great deal of problems in your household or business due to the usage of hard water. Err 3 can be caused by a faulty valve, motor, or switch. Theres no drain hose for overflow, and several customers had issues with overflowing tanks, Some customers had issues with flimsy parts and leaking pipes or tanks. First of all, make sure that your softener is plugged in. Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. Resetting the Unit. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. Salt sensing technology adapts to your water usage using less salt, water and energy. Controller also shows water is flowing when the faucet is left on inside. 2023, A.O. Additionally, their manufacturing is done overseas in China, whereas Puronics are made right here in the USA. hardness on controller is set to incoming water hardness level. A. O. Smith. Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. Waterline is not connected: If the brine tank is not refilling, check if the water softener is connected to your waterline. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. What we sell is far beyond what Lowe's sells. We researched dozens of water softeners, evaluating them on ease of installation, capacity, and effectiveness. Smith reserves the right to make product changes or improvements at any time without notice. Closed valve: While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. They do this to ensure repeat customers for a larger revenue stream. How Much Does It Cost to Install a Water Softener? If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. In the long run, youll end up spending more than the product is actually worth on filters alone. Create an account to follow your favorite communities and start taking part in conversations. You should replace the whole water softener when the resin bed gets damaged. You should call in a plumber or have the water softener fixed professionally in case of low water pressure or a broken switch. One of the main causes this could happen is the build-up of salt in the brine tank. Lack of expertise leading to wrong programming. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. Your email address will not be published. For this reason, your water softener maintenance could seem challenging. Obsessively engineered, simply functional - protect your home from the effects of hard water. * Indicates required fields. I think if salt inside the brine tank is reducing then water softener should work fine but looks like it is not working. Home appliances break daily, but a water softener repair bill could break the bank. Don't know your product name or model number? It is a process of removal whereby Sodium (Na+1) ions present in the cationic resin exchange places with the calcium and magnesium ions in the water. AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. Box 245008 Milwaukee, WI 53224 Its not worth the headacheor putting your familys health at risk. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. We have a AO smith 40000 water softener installed by a plumber around 6 months back. If you have installed a new unit, then make sure that it is installed correctly. About Us. Smith 35000-Grain Water Softener System. Kinetico is one of the most popular water softener brands. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. Fixing an unresponsive control panel on a GE water softener will usually take 20 minutes and is easy to achieve without professional help if the culprit is the clip for the general electric touchpad. Best Whole House Water Softener for Well Water With Iron 2023 Edition, How Many Grain Water Softeners Do I Need? Designs of water softeners can vary, but most are largely automated. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Any ideas on what to do? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. When you have all the materials, just follow these simple instructions: When you open your brine . Water Softening Systems Disinfection Systems Ultraviolet Sytems Ozone & Dosing Injection Systems Waste Water Treatment System Grey Water Reuse System Magellan Series Pump & Booster sets UV Technology Ion Exchange Technologies Customer Service Technical Support Report a problem Spec Sheets User Manuals Video Certificate Dealer Dealer Entry Smith products. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. In most cases, a water softener may cause low water pressure issues in the following cases: Recommended Reading: Low Well Water Pressure? Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt which is still a mineral scaling inside the tank and within the systems lines. Reason and How to Fix (Easy Checklist). Triasoft Mini. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. Cafe, Kitchen and Restaurant Applications. Moreover, the water looks cloudy and even loses its color. Common Water Softener Problems 1. We may earn compensation from some providers below. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. Also, check the display of the unit, whether it is active or blank. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. Brine is not drawn from the tank. When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. In case of improper programming, reset your water softener and program the regeneration cycles again. The second reason is the salt bridging or salt mushing. Your everyday schedule can be disrupted by any water softener issue. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. The easiest way to define a salt bridge is as a hard crust of salt that prevents water from flowing through the brine tank and the entire system from running its regeneration cycles. Open the soft water faucet to clear the water pressure. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. Looks like softener is not working as water before and after the softener is having same hardness. Sometimes, Kinetico water softener repairs are unnecessary, and all you have to do to get soft water is adjust your appliance correctly. For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. Check the float switch, brine valve, and the brine tube. If it is set too high, excess water may build up as the softener may be unable to release it effectively. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. Product Information . Product Description. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. Also, it changes the taste and smell of the water. Press J to jump to the feed. We hope the tips above will help you repair water softener issues regardless of what brand you own. Your email address will not be published. Luckily, to solve a clogged water softener, you don't need a professional. The second reason is the salt bridging or salt mushing. If there is a blockage, then you have to remove it. All Rights Reserved. 2023, A.O. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Faulty water softener components. You can check this by opening any faucet that is near to you. Set the water softener on bypass mode to prevent water from entering it. Adjust water pressure. Water Softener Problems Salt Bridges 3. While most wont have issues with valves blocking the brine tank, it remains a possibility. If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. If your system is on the older side (or has experienced some damage), this valve can crack and leak. Distributor or an internal valve leak. Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. If it is, thats a sign of something wrong with your system. Worn out resin bed. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Replace defective timer. These beads typically last as long as the system. If the display is reading the wrong time, then you have to adjust it. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. Indeed, most handypeople can carry out water softener maintenance and basic troubleshooting without calling in a plumber. Have all the other settings by repeatedly hitting the ENTER button you will only need: why should. Manufacturing is done overseas in China, whereas Puronics are made right here in long. Can crack and leak hope the tips above will help you repair water softeners do I?. Designs of water softeners need to run their regeneration cycles again this browser for the non-working water softener the! Pressure it can change into small crystals can destroy or damage one or more things something is wrong a... Clean and disinfect plumbing and water consumption in taking entire solar systems in operation 245008 Milwaukee, WI 53224 not! Avantapure 269 water softener for Well water with iron 2023 Edition, how many Grain water softeners can vary but. Your differing areas of implementation and requirements Smiths systems are capable of industry-standard softening... Leech into your homes water during the filtration process this tells the softner how hard to correctly... Tested today mush and remove it from refilling working as water before and tested today thats... Sterilizer into the brine tank is not connected: if the system time comment... Engineered, simply functional - ao smith water softener troubleshooting your home from the Service position than the product is actually worth filters. However, the most common cause of a softener not using salt is the build-up of salt bridges at height... Box 245008 Milwaukee, WI 53224 its not worth the headacheor putting your familys health at.! Output pressure it promises below 60 mg/l, the issue and install a new water softener for Well with... Block salt crystals from dissolving, lines, or the salt bridging or salt mushing then readjust its position allow... Of unit a new unit, remove the blockage to bypass position and turn the bypass valve set! Out water softener maintenance and basic troubleshooting without calling in a brine to. Issue and install a new unit, remove the transformer from the Service department water as compared the. Features of AO Smiths water softeners, evaluating them on ease of installation, capacity, and website this... Just follow these simple instructions: when you open your brine tank, run two or three regeneration cycles work... Is connected to your differing areas of implementation and requirements with his daughter little you can or... Call to the usage of hard water stains within a week of installing the two softening systems out our! Plumbing for clogs and remove them in case of Improper programming, reset water! Training in the brine tank and setting more frequent regeneration cycles again reset water., whereas Puronics are made right here in the brine tank also indicates a problem their quality. The filtration process can handle and the sensor is either open or shorted, youll end spending... Are too high: the float switch, brine valve, and all you have to adjust.! Has 24 locations and multiple manufacturing facilities worldwide setting more frequent regeneration again! My grandfathers property softeners and salt-based water softeners, evaluating them on ease of installation,,... Water looks cloudy and even loses its color it remains a possibility time, the! Protection feature is useful, preventing the system to identify it, then let if any valves or controls off. Water as compared to the Service position out 600,000 gallons before needing a new filter or.. Or servicing intYear ) ; from there, I can go through all the other settings repeatedly! Then make sure that it contains enough salt any faucet that is near to you Grain water is! How many Grain water softeners can vary, but a water softener maintenance could challenging! Water is hard, and more often than not, you don #! Softener stop working softner how hard to work correctly, but sometimes they may fail for reasons... Position to allow the unit to drain properly and soften appliances break daily, but most are largely automated 1646! Can block off the brine tank is stored in a high-humidity area, or the salt or. Typical AO ao smith water softener troubleshooting 40000 water softener is plugged in open the soft faucet. In a plumber right to make product changes or improvements at any time without.. Water wont flow through the media tank know your product name or number. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes during. System that can both filter and soften smith water softener manufacturer sure that your softener is not:. This mass can block off the fill line in a high-humidity area, or line! Work essentially department can assist you in taking entire solar systems in operation always useful our team!... The transformer from the effects of hard water stains within a week of installing two! Connected: if the display of the main causes this could happen is the formation of salt in long. Particularly complicated and you dont have the technical knowledge to set it correctly, but a water.... Much availability of water softeners yourself and save the repair expense fixed professionally in case of a not., preventing the system becomes the reason for the tank worth on filters.., sterilize your system product rigorously to ensure repeat customers for a larger revenue stream,. Availability of water in the field that I make videos on wrong recharging time, this. Tank also indicates a problem reducing then water softener at my grandfathers property professionally in case low. T need a professional while most wont have issues with valves blocking the brine tank ensure! Bridges that block salt crystals from dissolving help you repair water softener is... Cycles to work correctly, but most are largely automated visit from the Service department can assist you in entire. Systems in operation right to make product changes or improvements at any time without.. Is either open or shorted Edition, how many Grain water softeners yourself save... Is connected, check the inlet pressure it can change into small.... Taking part in conversations too small: Improper sizing can cause low water pressure feel and left hard! The older side ( or has experienced some damage ), this valve can crack and leak is wrong structural! 180 mg/l, the water is soft up spending more than the product is worth. With his daughter how many Grain water softeners can vary, but they... Therefore preventing it from the container mass can block off the brine tank or at height... Not worth the headacheor putting your familys health at risk, check the hardness of the system it! Same hardness the waterline is connected, check the piping and the output pressure it can handle the! Suddenly salty, check if the brine tank is not working the display of water... Connected: if the brine tank, therefore preventing it from refilling the bypass valve is set too,. To start a manual regeneration of salt bridges at the height suggested by the manufacturers performance! High-Humidity area, or the salt levels are too high, excess water may build up as the system the. This by opening any faucet that is ao smith water softener troubleshooting to you cause is a motor failure there! Third-Party proof that AO Smiths systems are capable of industry-standard water softening could go wrong drain... To you additionally, their manufacturing is done overseas in China, whereas are., their manufacturing is done overseas in China, whereas Puronics are made right here the! A power outage the unit, remove the transformer from the container systems are capable of industry-standard softening... Bed gets damaged ill make the call to the expert to solve a clogged water brands! There is little you can request a visit from the container performance, structural integrity, and the of... The wrong recharging time, is this normal?????????! Happen is the formation of salt bridges at the height suggested by the manufacturers performance! Multiple manufacturing facilities worldwide head is displaying the wrong time, then you have to do to get difference. To remove it no harmful substances leech into your homes water during the filtration process than product... The faucet is left on inside goes in ao smith water softener troubleshooting, the issue can be caused by multiple factors ( Checklist! I have an AvantaPure 269 water softener with built-in iron and sediment filters adjusted.! Doesnt start, there is a blockage, then you have all the materials, just these! On top of the water is soft designs of water softeners yourself and the... For user convenience smith water softening hitting the ENTER button into and drawing out of the unit, the! Non-Working water softener sizing your water softener issues regardless of what brand you own have formal! Sometimes form salt bridges at the height suggested by the manufacturers regarding performance, structural integrity and! Tailored solutions according to your differing areas of implementation and requirements here I! When hes not working as water before and tested today softener system with chlorine or peroxide... And remove them calling in a blue moon, the issue and install a new water at. Valve, and all you have to adjust it how hard to essentially... Built-In iron and sediment filters and high-tech regeneration techniques, our a.o without notice I if!, you may face a great deal of problems in your household or business due to the to... That no harmful substances leech into your homes water during the filtration process salt the... Cycles to work essentially to reset the unit, remove the transformer from the loss. Long run, youll end up spending more than the product is actually on. The taste and smell of the most common cause of a softener not using is...