Did we mention it's free? ***** ***** ***** ********************
I am writing because it has been brought to my attention that my credit limit was decreased from $9,000 to $350. BY ROLE. Warning: Break Glass Only In Case Of Emergency. Citibank has an executive response office in New York City which customers can call at (718) 248-6433. Click here for details Contact Information 388 Greenwich St New York, NY 10013-2362 Visit Website (212) 559-1000 1.04/5 Average of 578 Customer Reviews Customer Complaints 6,735 complaints closed. Check out the latest Executive Response Specialist Jobs or see Executive Response Specialist Salaries at other companies. Once the bill was paid and fees were credited, I made no additional purchases onto my account. You may also call us toll-free (within the U.S.) at 1-833-282-1955 or directly at 1-813-604-3013 (TTY: 1-800-945-0258). Contributor Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content . At a minimum I believe I should be able to communicate with an agent who can see my offer and resolve this matter, but I also believe that if Citi Bank made a typo error, they should honor it. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. This is one of the most inept companies I have encountered, and I don't have time to do hours of phone calls- it's their responsibility to have noted my account, and no they need to resolve this. an asks me to call them. Gray, Tennessee 37615. I am writing because it has been brought to my attention that my credit limit was decreased from $9,000 to $350. He writes, I was able to close my Citi account and lock in my prior single-digit interest rate for the remaining balance, which I am paying off aggressively. I only came to know about the fraud 3 weeks after their occurrence. Sign up for a free account. ERU, Best Buy /CitiBank. There are mice in my vacation rental! I had a balance on my ExxonMobil/Citi Card account in my October billing statement. In the U.S., we have over 700 branches, complemented by ATM's, online ba Location & Hours 2000 Geer Rd Turlock, CA 95382 In that vein, Ill be sending you a private message to gather just a few pieces of additional information from you. Youll be able to read my message by logging into your Support Forum account, and clicking on the orange envelope in the upper right-hand corner of your screen. In customer service, karma happens very fast and you get what you give. Please
He got a response.still rejected. Jane has an M.B.A. from Harvard Business School and an M.A. The Citi rep claimed once the account is close, the cash reward is forfeited, but I never requested the closure, it's Citi that close my account within one month of issuing a cash reward check. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. February 8 I received a letter saying. So now I have a $1200 charge for products that never shipped, and they said there is nothing I can do about it! She is the first female CEO in the firms history. A says he was able to figure out the number by using the tips we described in 7 Steps To Reach Executive Customer Service At Any Company, a handy resource indeed for figuring out escalated customer service numbers even if you cant find them on Consumerist. Can a vacation rental host cancel my stay and keep my money? When I went online to apply the balance transfer fee is listed at 3%. . Can I get my 173,116 Chase Ultimate Rewards points refunded? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. In. Please help address this with Citi to issue me the Costco Cash Reward payment. Is my warranty dead, too? Another thought. Whatever your need, wherever you are, you can always reach us. Thank you for your message!
Vrbo took my $1,270! Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news. The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail Find contact details for 700 million professionals. The SVP salary base range is quite wide, and the hiring manager asked me for total comp I am looking for. Citibank Executive Responsive Office in NYC (718) 248-6433 Citibank Executive Response Unit Rudy Guerrerro (210) 677-7284 direct line Remember to be nice, professional, and succinct. The number for Citi executive customer service is: 718-248-0847 Reader A who sent this in says that after being a Citi customer for 15 years with almost-perfect payment history and a. I have confirmation from that they have processed my return of Jan 24th, but I have not received the refund. Markets. Citigroup was formed from one of the world's largest mergers in history by combining the banking giant Citicorp and financial conglomerate Travelers Group in October 1998. The average salary for an Executive Response Specialist is $51,514 per year in United States, which is 45% lower than the average Citi salary of $93,770 per year for this job. Was told "No problem. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Contact information is provided for current clients. When I logged onto the ExxonMobil/Citi Card website and spoke with a representative about my account, I was only then told that I had been charged a $2 fee (min. I have been using this Costco Citi card for years, and I had trusted them. Exxon/Citi did not make any form of contact to notify me this was happening on my account through any means of communication (text,call,email,etc.). So you might not even get to use it. Company Rating C View Rating Explanation based on 6 reviews. This is to ensure that the annual fee is 36% of your usable credit and therefore it will trigger an MLA fee waiver. I had filed for a dispute with Citi credit card. I have not received anything in writing from them. I was sent a credit card offer from Citi Bank for a Citi Rewards+ Card. BBB Business Profiles generally cover a three-year reporting period. I appreciate your attention to this matter. Director, Executive Response Unit (Director) at Citibank Texas, N.a. Discussing a position with IT group. Not 24 hours"
(210) 677-7284 direct line, Remember to be nice, professional, and succinct. Having trouble getting people at Citibank to help you out? It looks like portions of our site are being blocked! I have 13 YOE with Data Management and Analytics (8 YOE within finance) in economics from Cambridge University. Estas comunicaciones podran incluir, entre otras, contratos de cuentas, estados de cuenta y divulgaciones, as como cambios en trminos o cargos o cualquier tipo de servicio para su cuenta. Related Searches:All Executive Response Specialist Salaries|All Citi Salaries. Citibank SVP bonus? If you need help with any problem,please contact us through this form. On January 26th I followed up with Citibank where they confirmed that they will accelerate the investigation and get back to me on February 4th. This obviously was not the case as the next month my limit was dropped by $8,650 dollars! Citi has called and left a message. Top Companies . Rudy Guerrerro In the customer service world, you wont get anywhere by berating the customer service offer, so if you find yourself in a situation where you find you need to call Citibanks executive customer service numbers and sidestep the regular customer service process, remember to be kind, professional and succinct. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. The account has $953 of Costco Cash Rewards that will be sent out end of the year. The Citi services include online banking, account alerts, bill pay, eBills, money transfer, Popmoney and more. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. email address, telephone number, social security number, IP address, and date of birth. Read . I have never seen a bigger collection of idiots under one roof! I want this resolved THIS WEEK as I need to make my balance transfer immediately. Please accept this notice that we are investigating the customers concerns. Explain your situation, and tell them you will pay the original annual fee. Send. Note that complaint text that is displayed might not represent all complaints filed with BBB. She lost her engagement ring in a rental car. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Whoops! I live out of the country, and cannot receive paper statements, so opted for electronic. U.S. If you want to learn more please read our Privacy policy. Therefore, I think the bank should give an immediate action and refund the money without more delays. Esta traduccin del ingls se entrega como cortesa para su conveniencia y fue obtenida de un proveedor de servicios de traducciones certificado independiente. Were always here to help. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Sears couldnt deliver my appliances. Contact information is provided for current clients. Thanks. Please accept this notice that we are
I've had my ExxonMobil/Citi Card since March of 2016. It will be re-opened in 24 hours, and you will get an email to that effect". Executive Response Unit. That was on January 13th. On November 29, 2021 it was reported a unauthorized charges was apply to my charge an informed the investigatior that I didn't make that charge. I made a payment in November for the full amount of the balance due and the fees were credited back when I spoke with a live agent via online chat. Well guide you through the process. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. I don't have time to find a fax machine in a timely manner, and I'm disappointed in Citi's service. What can I do? The reoccurring charge should have been rejected due to account closure. Calls to CitiPhone Banking are recorded and randomly monitored to ensure quality service. Read more: https://on.citi/38LdnBF, Citi was recently awarded Markets Medias Positive Change: Diversity, Belonging & Inclusion honor for embracing diverse teams and holding ourselves accountable for creating foundational change. Jane serves as a Board Member for the Business Roundtable and the Council on Foreign Relations. Citibank issued me a card with the wrong name on it (misspelled). Although the bank exceeded the 60 days period of investigations, they still did not provide me with a result of their investigation or credit the fund back. The charges was reverse that account was closed. I acknowledge that the information provided above is mine and is also accurate. base on another review I was responsible for the charge. I called Citi Bank and the agent told me the online offer was correct and suggested I was reading the paper offer wrong. 1Note: IPB U.S. is no longer opening new accounts in the Citi International Personal Account Package. <link rel="stylesheet" href="styles.9d4bd273000d128c.css"> It is sooo annoying! 399 Park AvenueNew York, NY 10043https://www.citigroup.com/citi/, Main: (212) 559-1000Toll Free: 1 (800) 374-9700, Primary ContactElizabeth Barnett Senior Vice President, Global Customer Solutions399 Park AvenueNew York, NY 10043[emailprotected], Secondary ContactMargo PilicChief of Staff to CEO399 Park AvenueNew York, NY 10043[emailprotected], Karen PeetzChief Administrative Officer399 Park AvenueNew York, NY 10043[emailprotected], Chief ExecutiveJane FraserCEO and President of Consumer Banking399 Park AvenueNew York, NY 10043[emailprotected]. Please be advised that future verbal and written communications from the bank may be in English only.
I feel this is an outrageous step to take over one dollar that was initially given as a charity donation and on an account that has always kept payments current. Find contact's direct phone number, email address, work history, and more. Citi is the leading global bank. Experience Director,. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Your country of citizenship, domicile, or residence may have laws, rules, and regulations that govern or affect your application for and use of our accounts, products and services, including laws and regulations regarding taxes, exchange and/or capital controls. The number for Citi executive customer service is: 718-248-0847, Reader A who sent this in says that after being a Citi customer for 15 years with almost-perfect payment history and a fantastic credit score, Citi tripled his cards interest rate. I would prefer a large base as opposed to small base and promised bonus structure. On May 9, 2022, an Executive Response Unit representative advised that Citibank had reversed its decision to close my accounts and access was restored to . Spoke to a supervisor in the US. A dispute was file an investigation that I was not responsible for the charges in question. Youll also connect with other readers who want to make the world a better place. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. I previously had a Citi card with Citi bank and the card was closed back in 07/2021. My limit has not been corrected and now that I need to make a big purchase, I can't. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. My contact information is above. . If that describes where youre at with a stuck Citi customer service issue, and youve tried and failed with customer service reps and supervisors, consider dialing this secret phone number for their executive response unit. Julie Mcnally is a Response Unit Executive at Citibank based in New York City, New . Free Tools ; Leads by Industry ; . (718) 248-6433, Citibank Executive Response Unit Recently Citi closed my Bestbuy credit card on Febuary with a notice, but they also closed my Costco credit card at the same time WITHOUT notifying me until I got my transaction declined couple times. Chief Executive Officer, Citi Jane Fraser is the Chief Executive Officer of Citi, a leading global bank, serving millions of consumers, businesses and institutions across nearly 160 countries and jurisdictions. Solutions . Become a client of International Personal Bank U.S. At International Personal Bank U.S. we are committed to providing our clients superior personalized wealth management solutions designed to help support their financial goals. Otherwise, if the offer is correct then they need to fix it in the online application so that I can apply. BBB is here to help. Ill be replying momentarily, which youll be able to read by logging into your Support Forum account, and clicking on the orange envelope in the upper right-hand corner of your screen. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. accept this notice that we are investigating the customers concerns. I will be re-billed for the charges to my account..Today I received a call from Home Depot saying Citibank could not find anything that indicate that I did the charge on the account. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. 57117 It also sounds like it is now in the hands of a Collections Agency. To whom it may concern,
Check your browser settings or contact your network , . The estimated base pay is $67,177 per year. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Their response to BBB shows that the bank is still trying to waste time by asking for another 15 days and maneuveron solving this issue and refunding my money. Citibanks customer service isnt any worse than any other major banks, but it still leaves room to be desired for those trying to get their finances in order. But whats this $452 bill? *** *************************** ********************************************
The bank should be liable and take the responsibility of their mistake in releasing the wire transfers without my authorization or any attempt to verify the suspicious transactions or to notify me of such suspicious transactions. P.O. They canceled my flight. - . Plus, we have insightful letters, insider tips, and more. Want more consumer news? Personal Banking. Thanks, Business response 02/22/2022 Please accept this notice that we are investigating the customer's. <link rel="stylesheet" href="styles.9d4bd273000d128c.css"> You simply need to reopen my dispute. I had received no notification about this balance previously. 1 Note: IPB U.S. is no longer opening new accounts in the Citi International Personal Account Package. Some products may not be registered with the Financial Regulatory body of your country governing such financial products, nor may they be governed or protected by the laws and regulations of your country. View Elizabeth Broekemeier's business profile as SD Response Unit Executive at Citibank. On Fishbowl, you can share insights and advice anonymously with Citi employees and get real answers from people on the inside. Get 5 free searches. Additionally, some sections of this site may remain in English. The dispute was related to an item I had ordered online from ****** but I did not receive the correct item. After my initial payment was made, the representative via online chat told me they would credit the fees on my account. It looks like portions of our site are being blocked! Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Write to Citibank Consumer Bureau Dispute PO box 6241 Sioux Falls, SD. I've never received one. SD Response Unit Executive at Citibank . San Antonio, Texas, United States 110 followers 106 connections Join to connect Citibank Texas, N.A. Reach Citibank Executive CustomerService, Citibank Must Pay $700M Over Illegal Marketing, Collection Practices, Costcos AmEx To Visa Transition Isnt Going Great For Some Customers, Discover Bank Must Pay $18.5 Million Over Illegal Student Loan Servicing Practices, Citibank Caught Screwing Up Credit Card Debt Collections, Must Refund $5M, Costco Citi Card Users Receive Cancellation Notices, Are Very Confused. Products and services offered by Citi and its affiliates are subject to the applicable local laws and regulations of the jurisdiction where they are booked and offered. This website uses cookies to give you the best user experience by personalizing your content and analyzing traffic. Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals and small businesses. I was not aware that a $1 balance was left on my card. (business & personal). ***** ******* *** ** **** **** **
I have sent them evidence that it has been returned and yet the claim was denied. Consumer Response Unit. (Photo: thecornballer). You are leaving the International Personal Bank U.S. website. That contradicts the 0% fee listed on my paper copy offer. My grandfather started getting harrassing calls from a collections agency on behalf of citi. The bank did not take the appropriate necessary actions ON TIME to reclaim the unauthorized transfers. I wrote a letter to Citi executive review at:CitiBank Executive Review DepartmentP.O. Citibank N.AInternational Personal Bank U.S. 3800 CitigroupCenter. that why the charges was put back on my account.. , Citigroup Inc. . I set a virtual appointment with an agent, however that agent could only help with bank accounts and directed me back to customer service, instructing me to ask for a manager. interest charge) without my knowledge onto my account. Singapore Airlines owes me a refund. the customer, if applicable, via phone, Please accept this notice that we are investigating the customers concerns. I also received a refund check in the amount of $30.49 of a credit balance that was created from account closure. Before that, she was the Chief Executive Officer of Citigroup Latin America from 2015 to 2019. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Get their info also. Citi's Executive Management Team and Leadership Team | Citi We have a diverse team of experienced leaders focused on serving our clients, transforming our business, generating long-term shareholder value and driving a culture of excellence and accountability. Currently in the beginning stages of the interview process for SVP at Citi in the data management family. She is the first female CEO in the firm's history. We also support the needs of small and large corporations, governments and institutional investors. I can understand how it would be surprising to discover a balance that you were not anticipating on your credit card. 6,731 total complaints in the last 3 years. There is nothing to investigate. I now have a high-limit low-interest card through my local credit union, and couldnt be happier.. What is the salary range, bonus percentage, culture and work life balance to be expected at Citi? Services. To learn more about International Personal Bank U.S. products and/or services, complete the form below and we will contact you within two business days. It. Box 9058. Locations: Citi is organized around four geographic regions; Asia, Europe/Middle. Why is it taking so long to get a cruise refund? I regularly use the Costco card and I have never made any late payment ever in any of these cards. On January 26th of 2020, with a $0 balance on my card, I made a purchase of $253.87 (this included a $1 donation to charity on the keypad at the time of purchase) and on February 11th, 2020 I returned that item. Which one would you pick? it is late fees for the annual fee, and then fees for not paying the annual fee. United States 110 followers 106 connections Join to connect Citibank Texas, States... Complaints, BBB considers how frequently and effectively those complaints are resolved be nice, professional and. The Citi International Personal account Package that offers free advice and Advocacy for consumers Elliott is! Who want to make a big purchase, i think the bank should give an immediate action and refund money! Personalizing your Content and analyzing traffic, you can always reach us need help any... Transfer, this PayPal invoice scam almost got me traduccin del ingls se entrega como para! Related Searches: all Executive Response office in New York City which can! Account.., Citigroup Inc. Citi to issue me the Costco card and i had a Rewards+... Received anything in writing from them advised that future verbal and written communications the... ; Permalink ; Print ; Report Inappropriate Content will be re-opened in 24 hours, more. Response Unit ( director ) at 1-833-282-1955 or directly at 1-813-604-3013 ( TTY: 1-800-945-0258 ) Costco card i! $ 350 my initial payment was made, the representative via online told. Director, Executive Response office in New York City, New filed with BBB to. An effective complaint letter online to apply the balance transfer immediately on Foreign Relations also. And analyzing traffic is the first female CEO in the online offer was correct and i! It will be sent out end of the interview process for SVP at Citi in the hands of credit! Happens very fast and you will get an email to that effect '' a balance on my copy! On another review i was responsible for the charge notice that we are investigating the customers concerns card was back... If applicable, via phone, please accept this notice that we are investigating the concerns! Tell them you will pay the original annual fee, and i have never made any payment! That is displayed might not represent all complaints filed with BBB you get what give. Organized around four geographic regions ; Asia, Europe/Middle help address this with Citi to issue the! A dispute with Citi to issue me the Costco Cash Reward payment also received a check! First female CEO in the beginning stages of the interview process for SVP at Citi the... My card City which customers can call at ( 718 ) 248-6433 ( 210 ) 677-7284 line..., Citigroup Inc. $ 67,177 per year to give you the best user experience by your! 13 YOE with data Management family esta traduccin del ingls se entrega como cortesa para su conveniencia fue. Offer is correct then they need to make my balance transfer immediately listed on my copy. I acknowledge that the annual fee my knowledge onto my account organized around four regions... Asked me for total comp i am looking for 13 YOE with Management... Is quite wide, and i have 13 YOE with data Management and Analytics ( 8 YOE within ). Director ) at 1-833-282-1955 or directly at 1-813-604-3013 ( TTY: 1-800-945-0258 ) Citibank has an Response! Verbal and written communications from the bank may be in English only opening New accounts in the &. Reporting period and institutional investors U.S. is no longer opening New accounts the... From account closure the number of complaints, BBB considers how frequently and effectively those complaints are resolved behalf Citi! And keep my money United States 110 followers 106 connections Join to connect Citibank,! A Citi card for years, and you get what you give having getting!, Texas, N.a are being blocked share insights and advice anonymously with Citi employees and get answers! The latest Executive Response Unit Executive at Citibank ( within the U.S. ) Citibank. For the Business Roundtable and the Council on Foreign Relations from $ 9,000 to $ 350 am for! Have never made any late payment ever in any of these cards unauthorized.! ( 8 YOE within finance ) in economics from Cambridge University it in the hands of Collections... Trusted them has an M.B.A. from Harvard Business School and an M.A based in New York City which customers call... Management family call at ( 718 ) 248-6433 and is also accurate firms! Getting harrassing calls from a Collections Agency on behalf of Citi monitored to ensure the... Reclaim the unauthorized transfers rental host cancel my stay and keep my money line, Remember to be,. New York City which customers can call at ( 718 ) 248-6433 filed for a BBB Business Profiles generally a... Me the online application so that i need to fix it in the of. Balance previously Unit Executive at Citibank based in New York City which customers call! Ip address, work history, and more 1-813-604-3013 ( TTY: )... Regions ; Asia, Europe/Middle a nonprofit organization that offers free advice and Advocacy citibank executive response unit address consumers give. The Case as the next month my limit was dropped by $ 8,650 dollars sent end. To use it the number of complaints, BBB considers how frequently and effectively those complaints are.! Provided solely to assist you in exercising your own best judgment ( within the 25th and percentile... Currently in the beginning stages of the year that i can apply in customer,..., eBills, money transfer, Popmoney and more online banking, mortgage, lending and services! Rating C View Rating Explanation based on 6 reviews at Elliott Advocacy through this form portions of our are. Mine and is also accurate to apply the balance transfer fee is 36 % your. Consumer problem, please let the Business know that you were not on! Fax machine in a rental car Agency on behalf of Citi my grandfather getting... I want this resolved this WEEK as i need to make my balance transfer immediately with data Management and (! After their occurrence i was not responsible for the charges was put back on my account.. Citigroup..., N.a these cards writing because it has been brought to my attention that credit. Citi Rewards+ card links to your favorite commentary, tips and news consumer! Was sent a credit card and suggested i was not the Case as the next my! Money transfer, this PayPal invoice scam almost got me are investigating customers. Sections of this site may remain in English only toll-free ( within the 25th and 75th percentile all... Made no additional purchases onto my account services to individuals and small.! Cash Rewards that will be re-opened in 24 hours '' ( 210 ) 677-7284 line! Decreased from $ 9,000 to $ 350 cookies to give you the best user experience by personalizing your Content analyzing! A letter to Citi Executive review DepartmentP.O this obviously was not aware that a $ 1 balance was left my. Without my knowledge onto my account using this Costco Citi card for years, and i 'm disappointed Citi. Business Profiles are provided solely to assist you in exercising your own best judgment had Citi! A Board Member for the Business Roundtable and the hiring manager asked me for total comp i am because. 718 ) 248-6433 out of the year Citibank Executive review at: Citibank review! Firms history previously had a balance on my account the world a better place Rewards that will re-opened. And is also accurate my account and date of birth to give you the user. I made no additional purchases onto my account ) 677-7284 direct line, Remember to be nice,,... The inside of $ 30.49 of a Collections Agency use it with Citi issue! Range '' represents values that exist within the U.S. ) at 1-833-282-1955 or directly at 1-813-604-3013 TTY. Per year with this Business, please accept this notice that we are investigating customers... People at Citibank Citi in the beginning stages of the interview process for SVP at Citi in the hands a. A cruise refund bank should give an immediate action and refund the without... Your money back from a Zelle scam or accidental money transfer, Popmoney and more issued me a card the... Delivers a wide array of banking, account alerts, bill pay eBills... That future verbal and written communications from the bank may be in English only necessary actions on time to a. Me they would credit the fees on my account late fees for the charges was back... Complaints, BBB considers how frequently and effectively those complaints are resolved WEEK as i to. Hours '' ( 210 ) 677-7284 direct line, Remember to be nice, professional, date... Complaints filed with BBB let the Business know that you were not on... The first female CEO in the firm & # x27 ; s.. Our random acts of consumer news site supported by Elliott Advocacy, a nonprofit organization that offers advice... New ; Bookmark ; Subscribe to RSS Feed ; Permalink ; Print ; Report Inappropriate Content range '' represents that... To discover a balance that was created from account closure that complaint text that is might! Not 24 hours '' ( 210 ) 677-7284 direct line, Remember to be nice, professional, and not... Weeks after their occurrence everything from how to get a cruise refund online to apply the balance transfer.., United States 110 followers 106 connections Join to connect Citibank Texas,.. Account in my October billing statement opening New accounts in the online application so i. 677-7284 direct line, Remember to be nice, professional, and succinct is the first CEO. Company Rating C View Rating Explanation based on 6 reviews 'm disappointed in 's...