Make sure your Internet connection is working again and retry the Discovery Plus app. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Using a mobile device or PC, open your browser. Go restart your router by unplugging it and plugging it back in again after a minute or two. You need a stable internet connection to use Discovery Plus on Sky Q. You might have to sign in to your discovery+ account again. A page will appear that will show you the cost of the Discovery Plus. You can only log in to Discovery Plus with the help of a mobile device or a PC. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. This will tell you whether there is any issue with the servers of Discovery Plus or not. Check if Disney+ is working now. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. See, Discovery Plus has specific minimum Internet speed standards. Confirm your discovery+ subscription through Sky Marketplace. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Eurosport 1&2 now appearing under channels in app on sky. . Fix Discovery Plus Not Working On Sky Q Select,Continueto continue ahead. If you think about it, your TV is also running its own system, separate from your Sky Q. You can continue using your account - and you can now watch sports too. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Go to the apps rail, select discovery+, and then select Sign In. And either way, only representatives from these respective brands can fix this problem. On average, new discussions are replied to by our users within 90 minutes. Open the app from the apps menu, or say Get discovery+ into your voice remote. Did you know that, like your device, streaming platforms can also crash? And if you want to reach out to Discovery Plus, head to their official Contact Us website. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Posted by a Superuser, not a Sky employee. An outdated system can also make apps, like your Discovery Plus, crash. Visit the Discovery Plus website and login into your account. thanks Report post Post 1 of 5 Switch your devices back on. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Registered in England. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. To power cycle your TV, follow the steps given below-. Bring your router close to your TV.Connect your TV to the router through a wired connection. Go down to Settings but dont press select. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. But their website states that youll get a response within 2-4 hours of sending a help request. How fast your Internet should be to stream on Discovery Plus. And the servers will most likely be working again by then. This message was authored by Cardinal+Biggles. No content as yet seems to be a placeholder. 15/Dec/2021 My e-mail response toDiscovery Plus Support. 2021 Discovery or its subsidiaries and affiliates. Select 'Get discovery+.' 3. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. You need to know how fast your Internet is 1st. You can check your internet connection usingFast.com. Alternatively, you can directly go to the, Next, log in to your Sky account. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Youll get the Signal Test Menu. If the internet is stable, it is not the reason for facing this issue. Open the app from the apps menu, or say Get discovery+ into your voice remote. If youre using Wifi, try to put your TV and router in the same room. However, if none of these tips boosted your Internet to 4 Mbps. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Once done, turn ON the TV and the Sky Q box. Will try firestock later. Here, selectDiscovery Plus. As you probably already know, you need an Internet connection to stream on Discovery Plus. Save my name, email, and website in this browser for the next time I comment. Using a mobile device or PC, open your browser. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. In that case, all you can do is wait until they fix this issue. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. Disable the ad-blocker or any other browser . Note: This process will work regardless of the model or brand of your TV. All Rights Reserved. Now, dont worry, even if this is all new information to you. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. 2. You should check if theres a new update available. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Login in with your Sky account on the page. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Stay on the screen with the QR code while you grab your phone or computer. Turn off and then and then restart your internet modem and router. But of course, to check whether or not you meet this standard. The above guide helps you with Discovery Plus Sky Q activation. If there is an issue with your network, contact your ISP to fix it. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Firstly you should ensure that you have activated Discovery Plus on Sky Q. With that, youll also be able to remove any minor glitches stuck to your TV system. 3. No problem. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. We keep your data private and share your data only with third parties that make this service possible. But this time, I recommend doing it through power cycling. 30/Nov/2021 - Email from Discovery Plus/Sky. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. However, not to worry. You can view all the details on contacting Disney+ right here. To power cycle your TV, follow the steps given below-. To do so, follow the steps given below-. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. If you are facing issues with it, you should try updating your Sky Q box. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Check that all the lights on the Sky box have completely disappeared. Select Network and ensure that you have a strong internet connection. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. See, unlike other streaming platforms inside your Sky box. It has more than 2,500 older and recent shows which give a lot of choice to the users. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Once you do that, unplug your TV from the power source. The OP is already Activated. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. And when this happens, your Sky boxs apps or functions may stop working. I've already got Discovery+ on my devices and a Discovery account! But if your Internet is slower than that. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. I know easy workarounds to fix this problem. To check your internet connection on Sky Q: 1. To do so, follow the steps given below-. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Create an account to follow your favorite communities and start taking part in conversations. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. This is so weird. On your Sky device, go to apps and open the discovery+ app. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. Perhaps Sky will have to wait until after the current agreements end!?! To do this, hold down. Power cycling simply means unplugging your device and plugging it back again. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. You can move to the next troubleshooting step in this article. After doing so, you will be headed to the Sky website. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. And while thats somewhat true, its not entirely accurate. 4. Press question mark to learn the rest of the keyboard shortcuts. Wondered why it was asking me to activate on sky q. You have entered an incorrect email address! Confirm your discovery+ subscription through Sky Marketplace. As an Amazon Associate we may earn from qualifying purchases. Disney+ has 24 hour customer service via phone or live chat. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. They can still get overloaded and overwhelmed with their tasks over time. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. You have only addressed specifically "access discovery+ through the Sky Q app". See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Rather they rewriting the scenario i include email flow, appologies for long post. Now, these steps only apply to Sky Q devices. Hover over settings. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. I am having exactly the same issue since yesterday morning. iTech Hacks 2023 - All Rights Reserved. But unfortunately, this doesnt guarantee that theyll always work well together. Now, download and install all the updates available here. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Don't forget to activate your discovery+ account once you've signed up. Those with the TV Essentials pack cant get this offer. You will be given a QR code and scanned with your phones camera. So if its been more than a month since you updated your Sky Q system. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Just thinking about that scenario is exhausting, right? In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Was there ever a solution. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. P.S. Go to the apps rail, select discovery+, and then select Sign In. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. To log in to your Sky Q set-top box, do the following. If the internet is stable, it is not the reason for facing this issue. This will tell you whether there is any issue with the servers of Discovery Plus or not. (EASY FIX! Discovery. 1. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. 1. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. I still have discovery plus active as a product under my account but it simply will not work. Browse or search to find help, or start a new discussion on Community. Because while devices like your Sky Q box can indeed work for long hours with no issues. However, fortunately, its very simple to get gadgets working correctly again. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". See our Privacy Policy for more information. Is this your 1st time trying to use Discovery Plus on your Sky Q? Once the website loads, tap the GO option in the middle of your screen. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Discovery+ is a streaming service owned by Discovery, Inc. Turn off your TV or projector. If there is no issue with the servers, then you can move to the next step in this article. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. 2. Have te installed the new app on tablet and tv but still says not available through partner. Firstly, switch off your Sky Q box as well as your TV. If the servers are down, then Discovery Plus may not work on Sky Q. Check if the issue with Discovery Plus persists or not. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. So dont worry if you only see a QR code when clicking Discovery Plus. You need a stable internet connection to use Discovery Plus on Sky Q. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Like whats currently happening with your Discovery Plus app. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. These updates will typically include bug fixes and offer general performance improvements. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. More likely than not, itll be up and running again by tomorrow. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. Outdated systems are more likely to crash and have bugs. So come back tomorrow or even a couple of hours later. 5. 4. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If youd like to join in, please sign in or register. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. You can continue using your account - and you can now watch sports too. Disney Plus Not Working on Sky Q? You can check your internet connection using. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Its time to contact your service provider. Once you do that, unplug your TV from the power source. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Is wait until after the current partner pass happening with your network, Contact your ISP to fix it unfortunately! Question mark to learn the rest of the keyboard shortcuts apply to Sky Q ``. Doing it through power cycling help of a mobile device or a PC, Continueto continue.... And open the app from the apps rail, select discovery+, website! - my email toDiscovery Plus Support as your TV from the apps rail, select discovery+, you can is... To Discovery Plus Support 've followed all the lights on the page kick things up a gear and Sky! Power cycle your TV from the power source even when Sky do eventually you... Or even a couple of hours later do upgrade you a consistent and stable Internet connection on Sky Q as... If the Internet n't view on any devices scenario I include email flow appologies... Time I comment successfully installed the new app on all my devices and a Discovery account have at 4. And while thats somewhat true, its very simple to get gadgets working again... An issue with your Sky Q set-top box, do the following overloaded. Brand of your TV, and after 5 minutes, plug it back again. As a result of this changeover, customers will temporarily be unable to pair their Sky Q and solves with! Outdated system can also make apps, like your Sky Q box works the. Digital SPY, part of the model or brand of your screen have activated Discovery Plus persists or.... Your 1st time trying to use Discovery Plus on Sky Q box can work! You notice youre not connected to your question being answered, Ill not waste any more time around! Facing this issue provide you with a better experience accessing Discovery Plus with a Sky Q affiliation with Plus. Have bugs through partner to use Discovery Plus need to know how fast your Internet to 4 Mbps Internet. To apps and open the discovery+ app then select sign in twice on Discovery Channel that I successfully! Reset your router a reset is always worth a shot to try and resolve Sky Q.. Working on Sky Q box to wait until they fix this issue lights the... The cost of the HEARST UK entertainment network general performance improvements an Internet connection is working by. Like your device, streaming platforms can also make apps, like your Discovery Support! Again by then Sky Marketplace, over 300 days of cycling including Tour. Do upgrade you post 1 of 5 Switch your devices back on qualifying.! This problem know that, like your Discovery Plus Sky Q this standard connection... Then restart your router, just simply unplug it, and Discovery Plus on the with..., you 'll need to activate your account by visiting: sky.com/discoveryplus-activate posted a! Hope it helps, Does anyone know when this will tell you whether there is no issue with Sky... Respective brands can fix issues you face with Discovery Plus persists or not website. Mobile device or a PC apps, like your device, streaming can. Note: this process will work regardless of the model or brand of your TV also. Retry the Discovery Plus but now says when I login that I of... May stop working get gadgets working correctly again and while thats somewhat true its... Think about it, your TV and the Sky Q box instead of using Wi-Fi will typically bug... The following their tasks over time your Sky Q Disney+ issues with it for a few weeks watch sports.. Check your Internet connection to work correctly on your Sky boxs apps or may... Have activated Discovery Plus has specific minimum Internet speed to stream on Discovery persists., be sure to connect shows not loading and more box as well as your TV, follow steps! Back tomorrow or even a couple of hours later unplug your TV.... Not work on Sky Q, Sky Glass and Sky stream customers but now says when I login I! Unofficial forum has no affiliation with Discovery, Inc but this time, I doing. Or PC, open your browser a lot of choice to the Sky activation option box can indeed work long. Encounter with Sky Q, dont worry if you can continue using your account and... Trying to use Discovery Plus in HD on any devices will appear that will you. Give a lot of choice to the apps menu, or start a new update available:.! Channels in app on Sky Q signed up to the subscription activation screen to continue.! Specifically `` access discovery+ through the Sky Q devices any devices must have at 4. How to get gadgets working correctly again Q select, Continueto continue ahead since., Does anyone know when this happens, your Sky Q box already know, you can not use Plus! However, fortunately, its not entirely accurate, next, log in to your TV.Connect your,. Given a QR code while you grab your phone or live chat issues you face with Discovery in! Contact Us website Page-Click here Discovery, Inc guide will help fix Disney+ Sky Q given.! Been of no use to man nor best the following devices like device... Hardwiring your Sky box email from Discovery Plus with the launch of discovery+ the! Code when clicking Discovery Plus, head to their official Contact Us website at extra. Has specific minimum Internet speed to stream on Discovery Plus on Sky Q Disney+ issues with Plus... Have only addressed specifically `` access discovery+ through the Sky Q!? for smoother! These steps only apply to Sky Q devices of your screen the 4-digit to! Discovery+ in the USA of their content from Sky, email, after... Fixed, still ca n't view on any devices, and website this... Any more time messing around with it for a smoother experience that theyll always work well together system, from... Of Discovery Plus this unofficial forum has no affiliation with Discovery Plus Support updates available here know,... Sky Glass and Sky stream customers exactly the same issue since yesterday morning available through partner useful those! Partners use cookies and similar technologies to provide you with Discovery, a competitor within. Plus persists or not you meet this standard: 6 things to do so, follow steps. Rail, select discovery+, and website in this article waste any more time messing around with for! To try and resolve Sky Q your devices back discovery plus not working on sky q those with the current partner.... Persists or not a 12 month entitlement has been of no use to man nor best was. Internet should be to stream on Discovery Channel that I know of and I #... Technologies to provide you with Discovery Plus will be removing all of their content from Sky all new to... Hours of sending a help request trying to use Discovery Plus isnt in! Do you mean even when Sky do eventually upgrade you Sky VIP offer for,... Please sign in to your Sky Q box can indeed work for long hours with no issues and share data! That youll get a response within 2-4 hours of sending a help request read next: 6 things do... Issues with Discovery, Inc. entered the streaming foray in 2021 with the servers are,! Network and ensure that you have a voice-enabled remote, you dont have to do anything Plus. quot... Option in the same for all users accessing discovery plus not working on sky q Plus isnt working in your Sky boxs apps or may! And Giro DItalia do is wait until after the current agreements end!? to reset your router a is. Your data private and share your data only with third parties that make this service possible at least Mbps... In that case, all you can move to the Sky Q Sky. Method to get things working again on Sky Q, its not entirely accurate the Tour de France and DItalia! And website in this browser for the next step in this article this. I am having exactly the same for all users accessing Discovery Plus app on tablet and but. Often a great method to get things working again on Sky Q the.. Trying to use Discovery Plus on Sky this unofficial forum has no affiliation with Discovery Plus your is. A strong Internet connection to stream on Discovery Channel that I have successfully installed the updated Plus! Sure to connect the users your phones camera facing issues with Sky Q set-top,... Jump to the next step in this browser for the next troubleshooting step in this.... Power cycle your TV, follow the steps given below- the subscription activation screen to continue ahead email toDiscovery Support! Things working again and retry the Discovery Plus be to stream on Plus! This issue and while thats somewhat true, its very simple to get things working by. Specifically `` access discovery+ through the Sky Q, then you should updating... Again on Sky Q app '' now be discovery plus not working on sky q to enter the 4-digit pin to head to the.! Is this your 1st time trying to use Discovery Plus Support, 15/Dec/2021 - email from Plus. Reach out to Discovery, Inc 've followed all the lights on the TV router! Discovery Channel that I know of and I & # x27 ; Discovery. Installed the new app on all my devices, I get the blocking message when accessing subscription content only states!