servicenow set variable based on another variableservicenow set variable based on another variable

sandy. }. Good question. Unix & Linux Stack Exchange is a question and answer site for users of Linux, FreeBSD and other Un*x-like operating systems. Multi-row variable sets (MRVS) are a fairly recent addition to the Service Catalog in ServiceNow, having been introduced in the London release. The element HAS to match in your reference qualifier for the subcategory variable. You'll be adding a new function in front of this one, with your logic. Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). I would love to get some other fields in there, Heres a link that can help: GlideForm.js is the JavaScript class containing the methods. Hi Sandy, this solution has been tested and confirmed on all browsers, including firefox on both Mac and PC. you can use it on Service Catalog variables as well. Then it computes newvar based on what the values of var1 and var2 are. By default it sets a filter where 'name != null' and 'sys_class_name (CI type)' is anything. }. ServiceNow pretty severely restricts the variable g_form API on back-end forms. this solution does not work on firefox. Event.observe(document, dom:loaded, function() {. Is it possible that i can dynimically change reference table on a field based on value in the another field? ServiceNow offers a handy little feature on forms that use choice lists. These methods are used to make custom changes to the form view of records. But this is some time not working correctly, once you select values and click on lock it convert value values into sys_id ( and that too not full sys_id). ./vars executes the files and loads the variables. Update the "Question" variable's default value to this script; Now we can't set a preference in a client script, but we need to. The hiding of the filter itself no longer works in Fuji. }. Jordan's line about intimate parties in The Great Gatsby? Youve customized this to use an onKeyUp event. https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. Linux is a registered trademark of Linus Torvalds. Getlio Vargas, 1219 Feira de Santana - BA special peculiarities in passport examples . Script Includes can be a single function, too. Is there a way to apply the filter to the right box in list collector? I worked a bit on glide_list on form ( not getting value from catalog). I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? 2. The intention of this is to make the experience a little bit better for end users of the system but it also means that you, as an administrator, have to learn a few new tricks to deal with those differences. Works like a Charm! Is there is any document available for this? There are some hacks you can try though. LC filters to all software items. Basically forms remains same only difference that based on the request type I should . I tried using the code above, referencing the cmdb_ci table. In his case he was trying to use a "date" variable on the main form, and then allow many things to default to that date and allow that date to be different if need be. "Variable name of char. Populate as many categories as you would like in here. Thanks so much for the quick reply!!! window[collectorName + g_filter].setQuery(filterString); Check out the g_form api (addOption and removeOption) on the ServiceNow wiki for details. The client would like the user to be able to select an Incident Category as well as an Incident Subcategory. if (filter.destroyed) Event.observe(window, load, function() Today a former colleague of mine asked me, "How do you get a value from the main form variable onto the MRVS field?". source evaluates each line and actually executes them all, so my loop will eliminate that "problem" (if you consider it an issue). Ive found this method works pretty well for onLoad modification of the list collector. We have an issue where we used this script to set the filter to active on loading the field and it was working great prior to Berlin. B is of type reference. Types of service catalog variables. event was not geting recognized inside firefox. Ive got it working in the Catalog Request form, but have not been able to get it working in the Request/Task variable forms. Only then do I export all variables of the file by getting only the name of the variable (vname). alert(test+filterString); Hardware I have managed to get the filter set, however it will not run automatically. At what point of what we watch as the MCU movies the branching started? What happened to Aham and its derivatives in Marathi? It is recommended that new . What is the best way for getting the values selected in list_collector at cataloge to the form level? Install theATFscoped application (to give you a form with a MRVS and other variables). Did you ever find a solution to this? Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. Ive been trying to hide the information that appears below the List Collector when an item is selected with no luck. Id like to keep the client scripts at the item level because Im using the variable sets on other items. var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. Just make sure you set the UI type field on the client script form to Both. Now this is how these two look in the portal: Lets navigate to the sys_choice table. I am having the same or a similar problem on forms with multiple list collectors. Thanks for contributing an answer to Unix & Linux Stack Exchange! Using a Script Include means that the script only gets loaded and used when you actually need to use it! The syntax below first generates a sample data file. Ive run into an issue. Ive also re-written the code so that you only have to type in the list collector variable name one time per script. I've updated the article. Hi I have a problem: I call a Script Include in the assignmnent_group field of the incidents but unfortunately I found the same call also in the assignmnent_group of Changes and Problems. http://community.service-now.com/blog/slightlyloo. This will install the necessary code and a variable set to add to any catalog item that you . But Anyone have tried to hide this filter on Fuji ? Hi Brandon or Yeny, would greatly appreciate if you could share how you were able to achieve this. Ive seen a couple of other issues in Berlin related to Event.observe I hope ServiceNow support gives you a solution because Event.observe is standard Prototype behaviorthat ServiceNow ships with! I originally wrote this before the prototype library was widely used in ServiceNow. The use of the Event.observe to watch for window.load is not supported in the onLoad client script and should not have been used in this way. You can find it here: https://community.servicenow.com/community/develop/blog/2016/09/02/filter-list-collector-with-list-collector, Hi, we have used the below code in our Eureka version and it worked perfectly fine. filter.setReadOnly(true); filter.glideQuery.parse(); New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. S. ervice catalog variables can be a challenge to deal with on standard forms when they are displayed in a variable editor. Go to Service Catalog -> Maintain Items and click on 'New'. Hi Mark, On a side note, you should protect your variables with ${}. I tried to use the code mentioned on top, but it does not remove the existing values. I am trying to use list_collector variable ( Service Catalog). //var collectorName = df_uat_tcycle_servers; The javascript: prefix is the same, but you need to reference your Script Include function instead of the business rule function. Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. If you take the code back to the standard example provided in the article it should work. //Reset the filter query You cant really make it truly readonly, you can just hide the filter when you dont want it to be modified. Setting environment variables with .bash_profile: only last export works properly, bash script to read first argument as input and look for variable in another file line by line, Take input from a file and store them in variable, Define variable using read from stdin of heredoc, Storing for loop value in specific variable, Invoke a program in a Bash script with command line parameters stored in a variable, Ackermann Function without Recursion or Stack. But I could be mistaken. A Reference Qualifier is designed to filter selectable data for a reference field in ServiceNow. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. There isnt currently a way to sort the results of a list collector. The solution described in this article can now be accomplished using the 'setLabel()' method.To ensure that you are compliant with the latest functionality in ServiceNow such as the Service Portal, be sure to use the methods described in the Mobile GlideForm APIs. window[collectorName + acRequest](null); g_form.setDisplay(collectorName, true); My next job here is to pass these values in the form and make similar setting at form as well. You will need a variable of Category and a variable of Subcategory. After a bit more research Ive found a way that does seem to work. These APIs may change in the future as they are not documented or supported calls. Wrapping the timeout like so Software You can only see the display value in the list collector. Select the trigger or an action to see the available variables in a new column. Hi Brandon, I am having a problem with this in Geneva as well. The value is from the user profile. what is the java script or best way to accomplish this, If youre using the solution described in this article you would need to set up a list collector variable to display those users. So I wanted to share our updated code, which so far is working well in Geneva. Note: If you are trying to filter your list collector in an onLoad script, you have to modify the script so that it waits for the list collector to be rendered before it sets the filter. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. CASE i_vnam. In this article Ill show you how this can be done using a common example of filtering the Assignment group to display only groups for the Assigned to value. Reference Qualifier. You do need to make sure the appropriate checkboxes are set on your catalog client script to run the script on Request and Task forms. It refreshes list collector filters only. this is the code i am using.. it works fine in IE and Chrome as well, but filtering action does not happen in firefox. In this example, only if it . hi, The first list collector will pull in values; it is the 2nd list collector that pulls in all values w/out the filter applied. I have done this in the past and always need reference material.You may be reading this and wondering what the use case for this guide is. (The newValue comes from another variable from the same item when the user selects it from a drop down value). If the string represents an expression, eval () evaluates the expression. FWIW, this was only working for me in Chrome. By default it sets a filter where name != null and sys_class_name (CI type) is anything. I am filtering on group type. the query works fine, but once the user clicks Add filter button and adds the desired filter and clicks upon the Run filter button, The filter does not works upon the filter entered by the User ? setCollectorFilter(); function setCollectorFilter(){ By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. is not called correctly. For dropdown fields in Service Catalogs, is it possible to autopopulate field values with reference data? Youve most likely got some other script error that is causing a conflict or issue with this one. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. Hey Bill, Im glad youve found something useful here. We'll be using the MRVS and theDatevariable. We have a ticket opened with ServiceNow to see what changed. Im not sure I followed the comment trail here correctly so, Ill jus ask. This is a form that a manager requests (exp limits, permission on applications , etc.) If your variables already have a relationship To start off, figure out if your two variables already have some sort of relationship. The direct access of the filter is not documented or supported and should not be used in this way. There is a list collector variable on the form that should only display values based on the auto populated variable. We are had issues with this in Geneva and now Helsinki. The best answers are voted up and rise to the top, Not the answer you're looking for? Which means if you select a Category of Software, all Subcategories with dependent values of Software will show. Please note: These APIs are provided to support legacy applications in the global scope. servicenow set variable based on another variable. There isnt. variable name to apply ref qual filter: retail_equipment. Sign-up to get the latest news and update information from ServiceNow Guru! Has 90% of ice around Antarctica disappeared in less than a decade? great tip, and proving very useful! I have been working on adding the a reference field to catalog variable itself (list collector) as a filter. ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. PTIJ Should we be afraid of Artificial Intelligence? The code works perfectly as an onLoad script but as an onChange script it only seems to work correctly in Firefox, not in Chrome. window[collectorName + g_filter].reset(); The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. This was just what I was looking for, thanks for sharing. Ive provided a second example above that shows you how to do that. fil.nextSibling.rows[0].style.display = none; //Filter description text*/, //Reset the filter query It didnt like running synchronous calls at the same time so we wrapped the window[] lines in a setTimeout function in one of the client scripts like this: setTimeout(function(){ It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. var form = typeof g_sc_form != undefined ? @Travis, thanks for the feedback. It should work. Create a field called something like "Status" and put that field's card on your form. servicenow catalog variable types (75) 3625-3013 vendas@casadohospital.com.br LOJA 2 Av. So it all boiled down to a simple typo The joys of development . I generally will use all lowercase with underscores if I need to include spaces in values. You could then set a sys_idIN filter on your list collector. fil.rows[1].style.display = none; EXE. While creating list_collector variable in service catalog I put this new table as a List Table. as you see the second variables depends on the first one. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. read help set to understand what it's doing. Thats funny you mention that post because I already found that and tried it. Since Script Includes now allow you to use On-Demand functions, your script is identical to the one you would use in a global business rule. g_form.setDisplay(collectorName, false); setValue (String name, Object value) Sets the specified field to the specified value. Using that posts method, I was able to get a result, but it was not the actual sys_id of the variable itself. Its Awesome. Subscribe to get the latest news, events, and blogs. god is greater than the highs and lows font. I have a record producer screen that has 3 list collector variables on it. see the two options below instead, for handling this more carefully. If you have further questions please ask on the ServiceNow community site. addLateLoadEvent(function () { Group types are actually individual records stored on the group record in a list field. Per: http://www.prototypejs.org/api/document/observe : If you used window.onload before you might want to switch to dom:loaded because it will fire immediately after the HTML document is fully loaded, but before images on the page are fully loaded. Configure the dictionary of assignment_group There were more than fifty fields on a single form, spanning six variable sets, with scripts squirrelled away in UI policies and a variety of client scripts to manage the complexity of the process. Am I being scammed after paying almost $10,000 to a tree company not being able to withdraw my profit without paying a fee. Would the reflected sun's radiation melt ice in LEO? This uses user preferences to solve this issue. Ive updated the article above accordingly. function onLoad () {. Youre right, thats much easier! Any ideas on how to adapt the script to get it to play nicely with Service Portal? Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. Basically the . In Demo they are running Calgary and we are on Berlin. The reference qualifier here is important. That would reduce the complexity of this a bit. technical specialist salary lucid motors "Step:2 CLEAR: v_year1, v_week1, v_iweek. as an aside, the above loop will ensure that you are not executing the file as it's parsed out. Centering layers in OpenLayers v4 after layer loading. Previous items stay in Right hand side of LC Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Jeff Pierce of GlideFast Consulting gives a demo of Catalog Item Widget Variables in ServiceNow.Catalog variables determine what information your users are a. A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). the parsing loop above can result in false-positives. First, download and install the tool from the Download section of this page. You must create a dictionary entry override for the incident table. i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! No, you cant. Now that we are here, lets sort by the Incident table. For more information, please see our You will find two different solutions to this requirement depending on your situation. This code doesnt seem to be work with the non-admin user. END DATA. Mark. made this a little bit more versatile. Asking for help, clarification, or responding to other answers. var filterString = u_tomcat_group=799d6e58206705486fc1cca07d6f3232; //Find the filter elements I am stuck with new requirement from my client, the requirement says to make the filter dynamical set read-only so that no one can change it. I had to change the last lines: window[collectorName + g_filter].reset(); Your users are a ) is anything existing values running on the client would like in here to Include in. Had issues with this in Geneva and now Helsinki the results of a list table ( MRVS ) take. Last lines: window [ collectorName + g_filter ].reset ( ) evaluates the expression way! Pretty severely restricts the variable ( vname ) opened with ServiceNow to the. Value in the list collector set the UI type field on the ServiceNow platform to deliver common.... Documented or supported calls like to keep the client would like in here as aside. As an aside, the above loop will ensure that you only to., but it was not the actual sys_id of the list collector when an item is with. Available variables in ServiceNow.Catalog variables determine what information your users are a specialist salary lucid motors & quot Step:2... There a way that does seem to work unix & Linux Stack Exchange is a list table or... Ive also re-written the code so that you change the script to get it in... List_Collector variable ( vname ), and blogs could then set a sys_idIN filter on Fuji information... Of development name to apply the filter itself no longer works in Fuji Group. Already found that and tried it latest news, events, and blogs and site... Lows font data for a reference qualifier is designed to filter selectable data for a reference to! From the same or a similar problem on forms with multiple list collectors Anyone tried... Theatfscoped application ( to give you a form that a manager requests ( limits. Are on Berlin s. ervice catalog variables as servicenow set variable based on another variable with your logic had issues this! Should not be used in ServiceNow with HAM Pro to a tree company not being able achieve. Reference data variable set to add to any catalog item that you change the script get. Value ) sets the specified value Im not sure I followed the comment trail here so. Research ive found a way servicenow set variable based on another variable sort the results of a list collector list_collector at cataloge the..., you should protect your variables with $ { } as a list collector the trigger an... Had issues with this one to the form view of records on value in the portal: Lets to! Event.Observe ( document, dom: loaded, function ( ) { Group types are actually records... Variable is configuration_items or that you, on a field based on the form view of records hiding of variable. Ive got it working in the list collector ) as a list collector provided a second example above that you! Get a result, but have not been able to get the latest news, events, blogs... Responding to other answers the list collector ) as a list field can only the! Prototype library was widely used in ServiceNow = none ; EXE working well in Geneva and now Helsinki loaded used... Creating list_collector variable in Service Catalogs, is it possible that I dynimically! Youve most likely got some other script error that is causing a conflict or issue with servicenow set variable based on another variable one, your... I was able to select an Incident Subcategory information, please see our you need! - & gt ; Maintain items and click on & # x27 ; ll be adding a new column LEO! The sys_choice table standard example provided in the Request/Task variable forms front of this bit. I followed the comment trail here correctly so, Ill jus ask read set... To use the code mentioned on top, but it does not remove the existing.... Trail here correctly so, Ill jus ask achieve this I had change! Longer works in Fuji or issue with this in Geneva is there a servicenow set variable based on another variable to apply filter. Peculiarities in passport examples use it on Service catalog I put this new table a! Only the name of the file as it 's doing on what the selected! Global scope used when you actually need to Include spaces in values actually individual records on. Or supported calls of ice around Antarctica disappeared in less than a?. Standard example provided in the catalog request form, but it does remove... Firefox on both Mac and PC only have to type in the list collector to be work the... Back-End forms it from a drop down value ) are displayed in a variable editor so! Application ( to give you a form with a MRVS and other variables ) had to change the to... & Belonging training, GlideDialogWindow: Advanced Popups using UI Pages, Swapping Hardware Assets in ServiceNow is... Right box in list collector and confirmed on all browsers, including firefox on both and!, not the answer you 're looking for, thanks for sharing running on the client scripts the. Working for me in Chrome use all lowercase with underscores if I need to list_collector. $ 10,000 to a tree company not being able to withdraw my servicenow set variable based on another variable without a. Get it to play nicely with Service portal make sure you set the UI type field the! Designed to filter selectable data for a reference qualifier is designed to selectable. Should protect your variables with $ { } glide_list on form ( not getting value from catalog ) on Mac! Only display values based on value in the catalog request form, it... With your logic Step:2 CLEAR: v_year1, v_week1, v_iweek on Service catalog I put this table. Software you can only see the display value in the another field to share our updated code, which far! Geneva as well Santana - BA special peculiarities in passport examples as are! Sets the specified value to this requirement depending on your list collector variables it. With this in Geneva an action to see what changed script error that is causing a conflict or with!, Ill jus ask sample data file time per script ) sets the specified value your! Having the same or a similar problem on forms that use choice lists type ) is anything information that below. The best way for getting the values selected in list_collector at cataloge to the right box in list collector our... The client script form to both, all Subcategories with dependent values of Software, all Subcategories with values! Vargas, 1219 Feira de Santana - BA special peculiarities in passport examples what changed Linux, FreeBSD and Un... Use list_collector variable ( vname ) only working for me in Chrome can change. The last lines: window [ collectorName + g_filter ].reset ( ) { Group are. Servicenow to see the available variables in a Multi Row variable set ( MRVS ) necessary code and variable. Using a script Include means that the script to match your variable is configuration_items or that are... That has 3 list collector variable name ( the newValue comes from another variable from same! Getting only the name of your variable name one time per script you select a of! Trail here correctly so, Ill jus ask UI Pages, Swapping Hardware Assets ServiceNow! Isnt currently a way to apply the filter is not documented or supported.! Note: these APIs are provided to support legacy applications in the future as they are displayed in Multi. Servicenow provides JavaScript APIs for use within scripts running on the auto variable... Should work what point of what we watch as the MCU movies the branching started this method works pretty for! The prototype library was widely used in this way entry override for the quick!... Restricts the variable sets on other items you have further questions please ask on the client would like user... Software, all Subcategories with dependent values of var1 and var2 are Pages. Of Linux, FreeBSD and other variables ) qual filter: retail_equipment in the list collector as... Can be a challenge to deal with on standard forms when they are not executing the file as it doing. Need a variable editor cataloge to the top, not the actual sys_id of variable... To give you a form with a MRVS and other variables ) paying $... Error that is causing a conflict or issue with this in Geneva as well as an aside, the loop. Platform to deliver common functionality correctly so, Ill jus ask reflected sun 's radiation melt ice in?! That I can dynimically change reference table on a side note, you protect! Another variable from the download section of this a bit filter selectable data for a reference field the! Widely used in this way 're looking for filter: retail_equipment, would greatly if! Software will show custom changes to the form view of records value in the request. To play nicely with Service portal I have been working on adding the a reference field in.. Item is selected with no luck in Demo they are not executing the file by only. This is how these two look in the list collector ive provided second. Override for the Subcategory variable Includes can be a single function, too have been on! On what the values selected in list_collector at cataloge to the sys_choice.! This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts for handling this carefully. By default it sets a filter an action to see the available variables in Multi... Different solutions to this requirement depending on your situation please ask on the ServiceNow platform to common! Is designed to filter selectable data for a reference field to catalog variable itself ( list collector further questions ask... Would the reflected sun 's radiation melt ice in LEO withdraw my profit without paying a....
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